ABOUT OUR EXPERT
Mrs Tan-Chua is the Principal of Living Sanctuary Kindergarten and a veteran ECDA Fellow with almost two decades of experience in the early childhood sector.
Parents play a crucial role in shaping and influencing their child’s learning, development and well-being. Collaborating with them can significantly enrich children’s holistic development in the early years.
ECDA Fellow and centre leader Mrs Elsie Tan-Chua shares tips to help educators strengthen their relationships with parents.
DEVELOP GOOD COMMUNICATION SKILLS
Use appropriate and respectful language when communicating with parents. Take time to get to know them and understand their expectations. This approach will help you focus on relevant points and prioritise what is important when giving feedback or updates.
Active listening, such as maintaining eye contact and asking open-ended questions, is key to improving communication with parents.
LET YOUR PASSION SHINE THROUGH
Demonstrate professionalism, enthusiasm and excitement when communicating with parents. For instance, in your weekly reports or updates, recommend activities parents can do with their children at home and encourage them to share their experiences. This will motivate parents to actively support their children’s learning.
PROMOTE POSITIVE, RECIPROCAL FEEDBACK
Frame feedback constructively and positively, avoiding negative remarks. Encourage parents to share their observations and views. For example, when a toddler is undergoing toilet training, discuss appropriate strategies with parents, exchange updates on the child’s progress, and fine-tune the approach together where needed.
When giving difficult feedback to parents, take a positive approach to problem-solving by offering solutions and inviting parents to share their views.
EARN PARENTS’ TRUST
Parents may have additional demands or questions about their children’s learning or well-being, which is natural. Explain respectfully why certain practices are in place. Suggest alternatives and work out mutual solutions where appropriate. Reassure parents, reiterating your commitment to providing a safe environment and high-quality, enjoyable learning experiences for their children.
